Terms and Conditions

Returns Policy

If you are not completely satisfied with your purchase then you may return the items to us in their original condition within 14 days for a full refund of the original purchase price (including the original postage cost).

Please contact us before returning the items so that we can give you a return address and reference number.

If we have made an error with your order we will also refund the cost of returning the items to us.

Accuracy of Product Description

As our cards are handmade, there will be a small amount of variation between cards of the same design as each one is a unique hand crafted product. No two cards will be absolutely identical but we keep the design as consistent as possible.

Copyright and Design Ownership

All material on this site is protected by copyright. You may not copy, download and reproduce it or use it in any way for commercial purposes or for gain unless you obtain our written consent first.

All the designs on the site are copyright Maria Albiez.

Sales and Services

When an order is placed on the site a contract will only exist to supply you with goods or services when we accept your order. We will do this by email, in writing or by fulfilling the order. We reserve the right to withdraw goods or services on this site at any time.

We will always try to deliver goods and provide services on the basis and in accordance with the timescales mentioned on this site but time shall not be of the essence of those arrangements and we will have no liability if we are delayed in or prevented from providing the goods/services by factors beyond our control. This website is made available on the basis that there are excluded, to the extent permitted by law, any terms implied by statute or otherwise and all liability for any loss or damage however it arises out of the use of this website or reliance on its content.

Complaints

If you wish to make a complaint, you should initially contact us in writing at the address shown on the Contact page or by using our Contact form